TECHNICAL SUPPORT SERVICES:
Multilingual Support: We provide consultations and assistance in Kazakh, Russian, and English.
Full Vendor Interaction: We take on all issues and liaise with the software supplier on your behalf.
Consultations and Technical Work: We assist with software updates and configurations, as well as perform necessary technical tasks.
Dedicated Team: A separate team of specialists will be assigned to address your specific tasks.
Proprietary Knowledge Base: Access to a knowledge base for quick incident resolution and process acceleration.
Enhanced SLA: The ability to customize the Service Level Agreement (SLA) according to your needs.
Administration as a Service: We offer a full range of system administration services (details available upon request).
24/7 Support: Round-the-clock support for production environments.